FAQs
Why is tea ceremony sometimes served Ryūrei (table style) and not the traditional style on the tatami mats?
In order to accommodate guests of all ages and ranges of mobility, we offer a style of tea ceremony where all guests sit on chairs. Tea ceremonies where guests sit on tatami are held on alternating Wednesdays. For any questions about accessibility or food allergies, please email japanhouse@illinois.edu
What are my transport/parking options getting to the event?
Japan House is located in the Arboretum at the University of Illinois at 2000 S. Lincoln Avenue between Kirby/Florida and Windsor Road. Parking is available in the lot to the north of Japan House (F-31 at St. Mary's Road and Lincoln) and to the south of Japan House (F-32 on Lincoln across from the Vet Med complex). Spaces are marked with a placard and must be paid with Mobile Meter or Park Mobile (https://parkmobile.io/ ) phone apps, or by calling 217-207-3033. After 5pm and weekends all parking spaces are free!
There are bike racks near both parking lots. The MTD Raven comes near Japan House on Lincoln Ave.
The front door is located on the north side of the building. Please allow plenty of time to park and get to the front door so we may start on time.
Is my registration/ticket transferrable?
Yes, if space allows, you may transfer your registration to a different event. Transfers must be requested at least 24 hours before the date of your initial reservation. EventBrite is the official ticket vendor for Japan House events - we do not use any other platform. Please do not purchase tickets from third-party sites or individuals.
Do I have to bring my printed ticket to the event?
You do not have to bring your ticket. We will just need your name to check in.
The name on the registration/ticket doesn't match the attendee. Is that okay?
The purchaser of the ticket can go to "My Tickets" and change the name to whomever will be attending.
What if I want to purchase more than 10 tickets or schedule a special group?
We are happy to work with you to schedule a group. Please email us at japanhouse@illinois.edu with your inquiry. We can also talk about scheduling a tea ceremony at a private time for your group, depending on availability.
What is the refund policy?
Your registration is refundable if you contact us at japanhouse@illinois.edu at least 24 hours before the date of your reservation. Please note that EventBrite fees are non-refundable.
Are there ID requirements or an age limit to enter the event?
Children are welcome as long as they are able to sit quietly throughout the ceremony. All minors must be accompanied by a responsible adult guardian at all times. A ticket is required for all party members regardless of whether they partake in the tea and sweet.
Where can I contact the organizer with any questions?
Contact us with any questions at japanhouse@illinois.edu
What is Tomonokai? How can I support Japan House?
Tomonokai are "Friends of Japan House". The Tomonokai program was established in 1998 with a goal of supporting Japan House programming and events and promoting an understanding of Japanese Arts and Culture. This tax deductible membership entitles you to special member benefits including discounts on events and merchandise, and vouchers for private tea ceremonies.
Japan House is non-profit and fully relies upon the generosity and kindness of supporters to continue to provide our campus and community vibrant programming that is immersive, engaging, and most importantly, that celebrates diversity! Consider becoming Tomonokai, or Friend of Japan House, or support by clicking here.