Lessons Learned are collected during a project to learn from mistakes and maximize on things that are going well. They can be collected anytime during a project, but are often collected at the end of a phase or at the end of the project. This interactive presentation will explain Lessons Learned - what, when, who, how, to maximize the outcome of your session. Attendees will have an opportunity to share their experiences - good and bad - on lessons learned from their projects.